The product is outstanding. From the quality of the carts, to the presentation and the taste of the liquid, it all feels like the premium cartridge that it is. I used cosmic Berry, and the taste of the vapour is full or terpenes - a really "cannabissy" yet fresh taste. The cbd content of these cartridges is high, and the effect is calming. It melted away my anxiety. I had an issue that needed customer service, and I was blown away by the approachability of Sophie, and her resolution to my minor problem. 1st class customer service. I would highly reccomend this company, and their products.