I signed up for a subscription last fall. Late on Jan. 11, 2025, I received a receipt that I had been charged nearly 3 times the initial amount. I have not used the subscription in months. They do not notify you that your subscription will renew to give you a chance to decide to keep it. I contacted them within hours of the emailed receipt for the recent charge. They are not issuing a refund. I contacted the customer support, and “after careful consideration” they aren’t doing anything…this is within hours of the charge and I clearly haven’t used the service. Total scam. Not an ethical way to do business.