Ordered an instock bedroom set on August 14th with a delivery date provided no later than September 4th. It is now September 22nd and I have been on the phone with an average hold time of 45 minutes per call since August 11th. Customer Service Representatives are unable to assist as well as the managers with this company. Their delivery warehouse managers and customer service are horrible the response for an unaswered question is we will respond via email within 5-7 business day. This has to be the poorest customer service I have received for a company ever. I still have no answers on when I will receive the instock furniture that was purchased. DO NOT ORDER ANYTHING FROM THIS COMPANY!