To say that I'm dissapointed with PBT would be a total understament! Placed an order in Aug 28th, 2022 Delivery date was first end of December than Early January (Nobody had the courtesy to notify us when delivery date kept pushing back. Today was finally de delivery of my 10 yo bed (who by the way is been sleeping on the floor for over a month now) and nobody gives me a call the day before to let me know at what time they'll be arriving... when oh surprise they have the whole bed but no headboard. They have a coffee table instead (it is not my fault) nobody cared to check, nobody cared to notify me. We are NEVER buying from Pottery Barn again or any of its branches. So much for customer service!
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