I ordered the item from Pertemba as a "marketplace vendor" on the Bay website on December 1, 2023. The delivery estimate was 5 - 7 days. It is now December 14 and there is no sign of my package. I submitted a message to Pertemba on the Bay website to ask about my package, but the Bay website says it could take several days to receive a reply. This item was intended as a Christmas gift. At this rate, not only I will I not be receiving this item in time for Christmas, but I will likely have missed the return deadline (30 days after purchase) by the time it arrives. Even if I don't miss the return deadline, I will have to pay a $12 return fee and I already paid for shipping when I purchased this time. I will now need to quickly try and find another gift as I cannot rely on this item arriving. This is horrible service. I would never have ordered from Pertemba if I'd known that the delivery estimate was so wildly incorrect.