I recently bought two dolls from Petalina: the slim, dark-haired Maru and the Gotz Happy KIdz ballerina - sweet-faced Sophie. The service from Petalina was amazing! Cate was very accommodating regarding payment methods and my request for a very specific delivery date. Communication was excellent: friendly, but professional throughout. These beautiful girls arrived on the planned date without a hitch; beautifully packed and with a lovely little note. I was absolutely delighted with the service from Petalina and am planning on buying another doll (lovely Julika) from them in the very near future. Keep up the good work! Pauline