Cate and her Team offer a highly satisfying service! An appealing, very intuitive website, with an extensive personaly chosen range of quality Dolls and accesories are irresistible to encounter. Regular specials, loyalty rewards and reliable communication clinches the deal! Then with careful attention to packing instructions and incredilbly fast shipping, Petalina has been a delight to deal with. I have lost count of how many times I have returned to Petalina, (I don't think my husband has!) each time as excited as the first! One occasion of a faulty doll was handled with absolute responsibility on their part and resolved with complete satisfaction. Thank you Cate from each of my five children and me for lots of joy delivered! Yes...and from hubby! Anastasia, Australia