Picked my car corsa sting everything sorted in a matter of minutes. Three weeks later delivery week phoned to see when I was getting my car. Delayed by three weeks. Thanks for letting me now in plenty of time ! Would have been nice to be told I was going to have to walk the 18 miles to work for three weeks. So spoke to sales man who was very helpful sorted out getting a corsa excite. Slightly more expensive but I get the car when I need it great. Collection day for the new car. I get a lift in from my auntie as I have not got a car. Was meant to be there between 5 and 6 got there 1640. Sat down had a seat to wait until Andy was free. Seen Andy about 40 mins later he said he was just finishing up with a customer but wouldn't be long and that there wasn't much to do just a few signatures and I would be on my way. Half past six Andy comes up to me and says we have been having some problems your car has only just got here but it was being unloaded now and would be about an other hour. Ten past seven I'm still waiting. Twenty to eight I finally get my car with a thanks for waiting. Whare was I meant to go! More insultingly Andy said to me to come over and do the paper work walks up to the car mats looks at them and just tells me I will need to get mats. Yes you did your best for me but too keep me waiting almost three and a half hours was terrible. Everyone else walking out to there new cars with there bottle of wine and I get a three hour wait and nothing. Up to the end the service was really good but collection day was terrible.