Terrible Customer Service. We bought a Car from Peter Vardy 2 years ago and was told they would include a free 3 year service and when it came time for the service we took our Car down and when we went to collect it were told the cost was £159 when we explained about this we were told the Salesman who sold us the Car hadleft therefore we had to pay it. I said then i would not go back but my Husband got a VIP Invitation to go and see new Mokka so he went then asked about changing the Corsa to a Mokka and the Car was ordered when we got our new Mokka we got paperwork through saying we had to pay over £500 set up fees which we were not told about and also payments were suppossed to be £250 per month but were £328 when we phoned to the Garage about this the Manager said he was sorry about this and waived the fee and paid £75 per month for 6 months i dont know why we went back but we went to Kirkcaldy 2bweeks ago as my Husband wanted a Mokka but preferred a deisel and the one we had was petrol we picked up new Car last Thursday and when we got into the Car there were no mats in the Car which we were promised and asked where they were the Guy says he would get someone to drop them of at our address the next day along with the service book dwhich we never received either we waited in the next day and nobody appeared with these so we called the garage and were told the salesman was now on holiday for 2 weeks and we would need to wait until he came back we said this was unacceptable and asked to speak to the Manager who said he had now autnorised this and hebwould petsonlly drop them off we still didnt receive them we had to call backmagain and were told he forgot to take our address and just remembered on the way home and the garage was then closed but he would drop them off that night at 5pm we were going out but stayed in and yet again noone appeared so we had to wait to call on monday and the manager says he told the guy to drop them off but couldnt check as he wasnt back until yesterday but he would make sure he dropped them off on the way home which he did he gave us ghe mats but says he didnt know anything about ghe servive book and he will get this to usnwe are still waiting we were also told he would transfer our service plan to thdnew Car we called today to check this had been done and guess what this hadnt been done Im sure you agree this is a shocking way to be treated and wiill never use Peter Vardy again and freinds were going to mske an appointment tobsee about buying a Mokka as they liked ours so much but after telling them about the hassle we had have since cancelled the appointment .