In 09/30/2015 I bought a car registration number SB61UPN in Edinburgh. Customer service leaves much to be desired why? One example : ,, I have been an appointment, to buy a car at 7 pm, but the seller does not have time for me until 7.45 pm. Car dealership was closed at 8 pm, so filling out paperwork and handing the keys has been done in haste. Because outside began the dark I could not exactly see the car. For my question about the condition of the car I was assured that everything is ok and if something goes wrong they will all repairs. The next day I turned out that the rear right headlight is cracked. So I called to seller notify him about it. I have got the answer that lamp is out off stock and must be ordered. Today is already 3 months and I have not got a reliable answer when it be enumerates. In addition, the documents which I received from DVLA contains an error in my name and surname. I guess is the seller in a hurry wrong I typed in my personal information.I already tried to call the service without effect. I was thinking that buying a car for 6,000 pounds , I'll be duly respected because In the future I may be a potential customer who can bay a new car. I'm sorry for the mistakes I am still learning English. Yours faithfully Radoslaw Jurczyszak