Having bought a Jaguar XF s from Peter Vardy Aberdeen ( I live West midlands so business was done via phone calls and Emails ).
Part of the deal was a two year service pack which they will now not provide confirmation for, Even thought its on all the sales documents and original sales advertisements!!!
Now 2 months into the ownership of the car they will not answer my Emails, return my phone calls and even Jaguar Customer Relations head office can't get a reply from them.
The aftercare of customer service from Peter Vardy is the worse I have every dealt with and my only recommendation to all potential customers reading this is to avoid this dealership at all costs.
Makes me consider were i stand legally, this I will be finding out about.
Jaguar should be ashamed of themselves for letting them have the franchise rights.
9 years ago
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