Absolutely shocking service. As I drove my car from the garage 3 warning lights appeared on my dashboard, I took the car back on several occasions and the service department failed to fix the fault. Eventually my car was booked into the manufacturer to be fixed at Peter Vardy's expense, or so I was told. My car was fixed by the manufacturer, however the garage could not get in touch with Peter Vardy who were prolonging the payment resulting in me waiting without my car. I got fed up waiting and failing to get a hold of somebody that I paid for the repairs myself. I'm still currently waiting to get refunded and still struggling to get a hold of somebody.
I also only received 1 key with my car and was told that I will be getting another one and I'm still waiting. This has been going on for over 5 weeks now and it has honestly been the worst car but experience I have ever had. I will be advising everybody I know to avoid this company and I will never be back in future to purchase another car. Shocking customer service and I have been ripped off having to fork out on repair bills immediately after purchasing a car. I will be taking this matter to Trading Standards as it is simply unacceptable to treat people like this wasy and are spending their hard end money on a car which should be fit for purpose.
9 years ago
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