Bought a car from Seafield road branch in august. My daughter bought one in September on my recommendation so I was promised £50. The salesman wrote the voucher and passed it to accounts. I never received it. Visited branch in December. Salesman rang accounts was told it had been posted. Nothing received. Visited again January customer services emailed accounts told me I would hear that week. Nothing. Spoke to young girl about it again in February. She told me she would ring me and let me know what was happening. Never heard anything again. After service shambolic. My daughters car had a problem too was to take 2 days. There was a problem and it took 7 weeks. Every time she rang them she was always promised a callback but it didn't happen. Would have been nice to have been kept informed of progress.
9 years ago
Peter Vardy has a
4.6
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