My initial experience was not bad and I was delighted that you had the type of vehicle I was looking for. I was not however offered a test drive of the vehicle which I would have liked. Once I got the vehicle back I noticed a terrible noise with the driver side door. I booked this in to be repaired. I dropped my car off at the agreed time expecting it to be repaired only to wait for 2 hours and to be told that "the part to fix it was not available" and I would have to make another appointment the following week. During this interim period I noticed that the the rear tyre on my car had completly deflated and as this was the 2nd time it had happened in a fortnight I thought it may be an issue with the wheel. When I took it back to have the door repaired I asked if this could also be looked at too. After waiting another 2 hours I was pleased the door had finally been fixed but dissapointed that "there had not been time to look at the rear tyre" so I would have to make another appointment to have this checked out. I dropped my car off this morning and was told to expect to wait around 3 hours to have this problem looked at! Currently waiting to recieve a call letting me know if it has been fixed or not. All in all the follow up service to this purchase has been awful and I have had to waste a lot of my own time on having issues sorted which really should have been fixed when I was sold the car or very shortly after. To have to make 3 trips to the garage in 4 weeks, with lengthy waits each time, really is not acceptable and makes me doubt the quality of the product you sell and the sincerity with which you claim to value your customers. Stuart Sweetman