We bought a 4x4 from you in October 2015 and the customer service we received was shocking!! We were contacted by the same salesman, John McIntyre, who we have no issues with. Initially we were going to leave it and take our custom elsewhere but after chatting with John, decided to give you's another go. That's proven to be a huge mistake. We seen a car that we really liked and arranged to take it for a test drive. During this, we heard a noise coming from the offside rear, which John had heard as well and agreed to book it into the garage to get repaired before we were to pick it up. This was fine and we instructed John to go ahead and arrange finance. There was very little contact with us during this time, my partner had to call constantly to get information such as the registration so we could arrange insurance. Everything went through and we were to pick the car up on Thursday so we headed in for 4pm. My partner asked to take the car for another drive as John McI and Kelly had advised that the car had been driven 6 times by the technician (apparently trained) who put it down to road noise! The minute my partner went out in the car, he could still here it, eventually the technician went out with him and the noise was pointed out as soon as the car left the forecourt. We now have to bring the car back during our day off for your trained technicians to do a job they should have done in the first place. Also, i would look at the company you use for valets as the car was clearly not cleaned properly. There is spilled coffee all over the centre console, marks in the seat etc. We also paid for Peter Vardy mats for the car but they are seriously going to cause an accident as they do not fit properly and every time you change gear, the mat catches on the pedal. I've actually removed the drivers mat and its in the boot. I thought I would give you's the benefit of the doubt and that the customer service I would receive would be better this time, but no! I'm yet again paying for Peter Vardy's incompetence and I am seriously considering cancelling the finance and handing back the car.