applied for car finance on a black bmw one series on Friday 27th of May, to be told this particular car was 'reserved' for us, when applying we were asked for our household income (I was applying as a single person as my partners credit is bad) on Sunday 29th of May we were informed that the car had been accepted with a guarantor which my father agreed to be. on Monday the 30th of May I was told I would need to take in 3 bank statements from the last 3 months, and 1 pay slip. I was also informed the company had asked for a high deposit but I would NOT have to pay anywhere this as Peter Vardy were going to cover part of it. I was also told that the car repayments were £250 per month (which we were happy with). I was told that by 10am on Tuesday morning I would get a phone call to inform me what paper work to take with me , also to confirm the car as the registration they gave us was actually for a silver car when we were buying a black one.... So by 4pm that day - nothing. I called up and got told i would be called back within 5 minutes , again nothing. The next time I called back I asked to speak with a manager, who was just as much help as the first guy. I explained the situation and he informed me that unless I came up with £1000 deposit , £270 per month and proof that I earn over £1000 per month, I was not getting the car (the wrong car might I add as they had actually SOLD the black car that was RESERVED for us). I work part time and do not earn £1000 per month , which the salesman knew because we discussed that it would be based on my partners earnings , which was agreed to because I only work 2 days per week. The manager then proceeded to tell me I was wrong and that basically they do not work this way, when infact when I bought my last car with them I was not working at all due to being pregnant and it was based on my partner income yet again.
9 years ago
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