From the start nothing went right. Trying to contact a sales team member was terrible and I was palmed off. The agreed deal was changed and within weeks I had to make a complaint for it to be changed back. I should have learned then and cancelled. I didn't (silly me) and 3 years of constant headaches ensued. In the end I couldn't wait to get rid of the car, not because I hated it, but because I found Peter Vardy so terrible I wanted to wash my hands. A friend also bought a car and has not had a pleasant experience. I recently bought a new car from Motorpoint and the differences in service are shocking. Everything was so easy and pleasant. I will NEVER visit or recommend Peter Vardy. Lessons could be learned from Motorpoint.