On Sunday I turned up (by VIP invitation day) to buy a new car. Due to the fact that they were very busy and I had another commitment to attend I was informed that I would receive all the financial information by phone that evening - no call! So the next day I drove 30 miles (again) to complain that I didn't receive a call back and wanted to buy a new car which had previously been discussed. I was then told that I would receive a call that same day with the information I needed - no call. It's now day 3 after my first visit and still no call. I seriously believe this company don't want to sell cars and obviously have the worst customer service I've come across of any car dealership..........! Just amazing, Obvously I won't be buying my new car there anymore.
8 years ago
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