The service from start to finish was excellent. I loved the online chat, it allowed me to get instant answers to the questions and requests that I had. The follow up from that was quick and flawless. A pick up service was organised on a day that suited me where one of your salesman would collect me from my home and take me to the showroom. I thought the video link to my email address showing me who would be picking me up was a fantastic idea. Nothing was too much trouble, pleasant interaction, service with a smile and offered refreshments at regular intervals. The overall deal has made me so happy, I am very pleased with my chosen car.