The car we liked was sold to another store while we were on a test drive (Black Corsa, 8k).
A replacement was identified with less mileage but a sticker price of 8500£. We'd agreed a compromise of total of 8500 with scotch guard included. 300£ Deposit paid and balance outstanding 8250£.
In the write up, the trade in of £400 was added on top rather than being taken off our agreed £8500 total. With the deposit, it meant i paid over the sticker price (£8900). I raised this when it was identified (2/2) and I'd agree to take a call back from the store manager 5 days later on the Tuesday (7/2). I called again on the 14/2 but haven't had a call back yet.
Hadleigh was friendly, very personable and knowledgeable about the car and during the test drive.
8 years ago
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