Very poor communications and did not meet verbal agreements. Had to chase when car would be available on more than one occasion . Didn't feel I got a good service. No evidence provided on what was done (if anything) in either admin checks or inspection checks, feel like I just paid for nothing. I got the impression they didn't appreciate I was prepared to buy a car but needed it quickly, a complete lack or empathy. If my expectation were wrong they should have been reset, but when you say you can deliver by a date you should do it. Now have the car and it seems OK but the sales process was a joke, do they need reminding I am the customer. Unlikely to use them again,