Staff unhelpful. Don't return calls. can't get their stories straight. Car not repaired as requested for handover or collection. And has had to be booked in for a future date. Treated like commission / a sale not a person or a human. People skills not great from younger staff. To get anywhere had to talk to a manager. Left waiting in reception area numerous times for long periods. asked to come in for a certain time and the salesman I was dealing with had left even though we had discussed the time I was coming in. Would not recommend nor buy a car from Peter vardy again. This experience has been awful. I almost wanted to hand my car back and cancel the sale. Not the treatment you expect from a large dealership although I had previously been warned, you seem to have lost personal touch which then gers you repeat