Agonising sales meeting (where the salesman barely listened to our needs and made lots of assumptions) - as a result we had to endure almost three hours of info gathering with him spending most of the time in the back office discussing with the "manager". After that extremely poor communication (failure to reply to emails, failure to send docs that were promised, very last minute notification of when the car could be available (which meant last minute dashes to the bank to arrange payment), problems with the car (rear row of seats were not functioning - and woeful response from the salesman and service team)... not a great experience!!!