Customer service was poor, I have an issue with the sale of the car to me with the monthly payments being £40pcm higher than the advertised price. I raised this at every opportunity and was promised time and time again it would be looked in to and they would get back to me. I have repeatedly called and feel I’m being fobbed off. I’m extremely disappointed by the what I feel deliberate misinformation and out right lies. The sales team member who I was dealing with went on holiday mid sale and when i chased to speak to him about this issue it took you some time to tell me he no longer works for you. I have made a formal complaint today to the store and was promised a call back before 6pm and again nothing. This has left me with a very poor impression of your company and I will not get another vehicle from you nor would I in good conscience recommend you to anyone.
6 years ago
Peter Vardy has a
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