i picked up my new car a Vauxhall Antara and the door trim was damaged also the fog light i had pointed out as needing replaced when i viewed the car hadn't been changed. I was told i would get a phone call the following Wednesday to arrange getting the trim replaced and to see if the fog light would dry out which i knew it wouldn't i waited until the following Friday still no call . i phoned in as i had then discovered the heater wasn't working i had to take the car back on the Monday to get it fixed i discovered the service book was blank. i don't think the car was PDI'd before i received it the book has now been stamped as being PDI'd in Aberdeen when the car came from Kirkaldy so I'm a little unsure about this. i feel i had to call for an update and communication could have been better on your part to keep me updated. i got the car delivered back to me on the Tuesday which was fine as i was away on business for the week i then discovered a chip on the osr door that had been touched up which i hadn't seen before it went in to you and I had a good look over the car when i viewed it and picked it up initially so I'm confident this chip wasn't there . The car has now developed a noise so will have to go back in again. i have now received the log book and i knew it was pre registered when i bought it but assumed Peter Vardy would be down as the first owner but it has had 2 previous owners one a woman from Preston i am down as the 3rd owner on a car that had 145 miles on it when i bought it so i am a bit annoyed at that. i chose Peter Vardy to buy a car as i don't like dealing or trust Arnold Clark but i haven't been overly impressed with Peter Vardy either.