Anonymous
27/7/18 I PURCHASED A VEHICLE FROM SEAFIELD ROAD FRANCHISE EDINBURGH AND COLLECTED IT 31/7/18(.I NOW REALISE THIS WAS RUSHED THRU FOR END OF MONTH).ON JOURNEY HOME ONE OF THE SEAT BACK TABLES FELL OFF AND I HAD TO GET FUEL AS CAR WAS EMPTY EVEN THO I HAD BEEN CHARGED FOR IT.ONCE HOME I INSPECTED THE CAR AND WAS SHOCKED AT WHAT I FOUND.THE SEAT BACK STORAGE POCKETS WERE FULL OF RUBBISH,THERE WAS NO SERVICE BOOK(TOLD THERE WOULD BE ONE),A REAR LIGHT CLUSTER WAS DAMAGED,THERE WAS GRASS, STRAW AND HAIRS UNDER SEATS,AND SIGNS OF VERY LITTLE EFFORT,BASICALLY AN EMBARRASSING,UNPROFFESSIONAL DISGRACE.I RETURNED THE CAR THE FOLLOWING DAY TO COMPLAIN,I WAS TOLD THE REQUIRED PARTS WOULD BE ORDERED,GIVEN A FULL TANK OF FUEL AND A FULL VALET WHICH I DOUBT HAPPENED AS I HAD INITIALLY FOUND A CHEWY BAR IN STORAGE AREA ABOVE WINDSCREEN AND I LEFT IT THERE,AND IT WAS STILL THERE AFTER "FULL VALET".ONCE HOME I INSPECTED CAR AGAIN ONLY TO BE SHOCKED TO FIND IT APPEARED TO HAVE ONLY BEEN HOOVERED !! THERE IS STILL HAIRS AND OTHER DEBRIS.I WILL HAVE TO GET THIS PROFESSIONALLY VALETED NOW FOUND THIS TOTALLY DISGRACEFUL AND THERE IS NO POINT GOING BACK TO FRANCHISE AS ITS OBVIOUS THAT NOBODY CHECKED CAR OVER BEFORE I COLLECTED SHOWING A COMPLETE LACK OF CUSTOMER CARE. IT.HAS LEFT A BAD TASTE IN MY MOUTH AND I WILL NOT RECOMMEND PETER VARDY.
2 years ago
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Peter Vardy has a 4.58 average rating from 7,471 reviews

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