As a recent customer at your company where I bought a used car I have no problem with the car I purchased but one or two about the way the company works .when I was in doing the deal I lost count of the amount of times I was asked if I wanted a cup of tea was starting to get annoying .on doing the deal there was a scratch on rear bumper that we agreeded would be repaired by the day I picked it up also it was noticed there was no puncture kit in boot which would be there on day of pick up .on to day of pickup arrived at scheduled time to discover salesman not there was away delivering car was then passed over to this young female who didn't know me from Adam or any of my problems but she did her best to solve the problems because the above problems had not been resolved but after the again many cups of tea that I had been offered the deal was done car problems all fixed and happy with my new car so on my over all experience it left me a bit undecided about my future dealings your only saviour could be that I am Vauxhall man as this will be my fifteen Vauxhall but only the second one from your company so might be back Stephen Trail