Login
Start Free Trial Are you a business? Click Here
ALISON MURRAY
ABERDEEN VAUXHALL BRANCH.......LANG STRACHT ROAD!!!!!!! i dont know where to start! first of all the car i bought online/over the telephone was not the car i was presented with on pick up day 23rd feb, turns out the car in the picture was a mistake and was a top of the range brand new model (i was buying an 11 plate). after alot of apologising we came to an agreement, i was happy.......just for a while! i took the car home to find the boot liner not attached to the boot, the passenger side indicator hanging off above wheel arch, i called the salesman (scott) who said i would have to get the services department, whilst on the phone i asked for the MOT certificate as i hadnt received it, he said he would email me a copy.give him his due he did send it through but when i read it i was in disbelief, turns out 3 out 4 tyres were just legal in more as per advisory.....now im no trader but even i know if your paying the guts of 10 grand for a motor you dont expect to be going out and buying 3 tyres straight after!! i phoned scott back who's reply to me was.......they are legal, i basically said this was not the last of it! this was tues 24th feb. next morning wed 25th feb (coz it was at night i got email) i went to my nearest tyre garage for a second opinion, they were astounded that a car was sold like that and advised me there and then to change the 3 tyres at nearly £200 a pop each. i phoned scott again but this time i was ready for the rubbish he was going to say, to start with he was having none of it and then once i threatened trading standards he said he would have to speak to his manager and call me back, he did and i was asked to take the car back to Aberdeen (54 miles) i did this and when i arrived i was told the car was getting taking into the garage for the tyres to be checked. eventually a mechanic kinda guy come to me and said the manager has agreed to put on 2 new tyres......i said no its 3 tyres....this guy argued with me in front of other customers and i WAS NOT backing down i picked up my phone and said forget it im away to phone trading standards as this isnt on, he said he would go get the manager, he come back and said he couldnt find a manager but he would order 3 tyres anyways and to come back tommorrow, now i live 58 miles from aberdeen so i certainly was not going home to come back again, now this guy was not happy his exact words "well you'll have a long wait" im not caring i said, i also said while your waiting on the tyres you can fix the other jobs thats wrong with the car, this was at 10am, i left at 3.15pm after getting spoken to like crap!! the following day i go out to my car and the tyre is flat (new one), so i pump it up enough to get me to my local garage and it turns out they didnt seal the valve and the mechanic tells me that whoever done my tyres the previous day had been very rough and damaged the valve, good going peter vardy staff!!!! i will never ever buy another car from this bunch of cowboys again and if you are reading this and have any sense then please stay away from them. peter vardy staff (not all) but most have the worst customer services skills going, totally up your back end until you part with your hard earned cash then they really couldnt care a less. i honestly felt like they thought i was an easy target as i am a young lass but i do tend to stand my ground and not back down! if there are any staff from peter vardy reading this please note I WILL be putting in an official complaint about the Aberdeen branch and i will also be advising anyone who wants to listen to me not to buy from peter vardy!!!!!
10 years ago
Read Peter Vardy Reviews
Peter Vardy has a 4.6 average rating from 7,479 reviews