I purchased a 1.8 petrol Vauxhall insignia exclusive with 12k miles on the clock from Peter Vardy in Aberdeen, ....... this is the point where i realised that this was a huge mistake. Upon collection i noticed that the vehicle had overspray covering the whole body of the car, after speaking to the very happy and helpful salesman he apologised and assured me that if i booked it in he would make sure my car would get a full valet but could i possibly make it a Wednesday as he didn't work on a Tuesday!? While waiting 9 days for the next available Wednesday to come around i discovered that i had a problem with my INLET VALVE SENSOR at 15k miles. I reported this to my happy salesman and again he assured me that if i bring the car in early enough on the Wednesday he would make sure that my fault would be fixed along with my full valet on the same day....Fabulous!! Wednesday arrives...... It's 8am when i open the showroom doors to see my happy salesman at Peter Vardy in Aberdeen giving me a welcome smile, shaking my hand, i give him my car keys and leave with a "leave it all to me" ringing in my ears. It's 3.30pm when i decide to call Peter Vardy to see how my car is coming along, the phone rings and rings a rings but no answer, after trying to contact them on several occasions to no avail i decided to make my way to the showroom to save myself some time. After checking myself in at 4pm i'm told to take a seat and someone will come and see me soon, i'm offered tea or coffee which i politely refuse but in hindsight it might have helped pass the 50 minutes i was left sitting there for. My happy salesman appears from under a stone somewhere and informs me that my car has had it's full valet but it might require another one as they didn't get much time on it and it was worse than they first thought but it was much better than it was before, also that the technicians had told him that my inlet valve sensor was faulty. Wait.....wasn't it me that told them that!. 8 days later my car is finally getting fixed. It's 8am, iv'e checked in,handed my car keys over and leave with a "we will phone you when it's ready" ringing in my ears from the telephonist as my happy salesman doesn't work there any longer.... It's 3pm, it's a sensor for crying out loud, i'm going in.......it's 4:40pm and i'm still sitting there, full of coffee, rattling and with eyes like saucers watching people rushing around with pieces of paper looking important and trying to look busy. It's 5:10pm when i'm approached by the service telephonist who informs me that they have replaced the sensor but there is still the sound of water running behind my dashboard but not to worry as the technicians have BLED MY RADIATOR THREE TIMES to find the fault and it should clear up! It didn't!! 27k miles down the road my GEAR BOX PACKED IN and with no courtesy car available for me on the day i guess i'm left to hitch hike home or spend my own money on a taxi. The present day.....54k on the clock, it's Monday morning, i'm LOSING WATER, surprisingly my call to Peter Vardy in Aberdeen gets answered, next available slot would be the following Monday, Monday arrives, car is in and i leave with the all too familiar "we will call you" It's 4pm when i arrive at the showroom without an invite, again i'm told to take a seat and ...blah blah blah, whatever! it's 4:50pm and i'm told that my CYLINDER HEAD GASKET has gone and it could take up to 4/5 days before they could fix it but they would recommend that i don't drive it and leave it with them instead....when did they realise this? couldn't someone have picked up the phone earlier in the day and told me this??....Ok so surely a courtesy car now, yes? erm...no! they don't have one until the 5th of may and the man who authorises anything else is in Livingstone but she will do her best to get a hold of him. Eureeka!!!! i'm getting a courtesy car at 10am the following morning. It's 9:55 the following morning and Europacar turn up at my door with my courtesy car but before they can give it to me they require me to pay them a £70 deposit. It's 9:57 when i close my door again. In brief and to cut a long story short, think twice before you purchase a vauxhall insignia 1.8 petrol and get your head examined if you choose to buy it from Peter Vardy, Lang Stract, Aberdeen.