The process of purchasing the car was excellent and the salesman was extremely helpful. Unfortunately the service we received when collecting the car ruined the the overall experience. This is the most expensive car we've ever purchased and we were promised that the car would be like new when we picked it up, unfortunately this was far from the case. We had paid extra for the car to have the 'Scotchguard' treatment administered as we have children, on initial inspection it was pretty obvious the car had not been cleaned properly the seats had various stains that had not been cleaned, the carpets required hoovering and their were remnants of food in the sills. When we picked this up the staff could not apologise enough, and said they would sort it, admittedly the car was re cleaned within a couple of hours. But it raised a number of doubts in our minds firstly this is not the service we were promised also how could you Scotchguard a seat or carpet that had not been cleaned, this service alone was an extra £250. The whole experience left us with an empty feeling and a overall feeling of disappointment on what should have been a great day for us and the kids. We have since had the car looked at by an independent car Valeting company and they have expressed doubt that the car has been scotchguarded, this should have also included a treatment to the outside of the car to protect the paintwork and they have stated if this has been done it has been done very poorly. We have now booked this company to remedy these issues for us as I have little confidence that the dealership will sort it correctly a second time, this is at a cost of almost £200 again, but I suppose they do say you live and learn. I did not intend to write a review of the service, but this review was requested by the dealer so I have written it. Would I recommend Peter Vardy? I would have to say after this experience I would not, but our experience could have been a one off, but the review is an honest statement of our experience.