Overall a desire from the team to be supportive whilst there were MANY inaccuracies throughout the arrangements that required extra time and effort in following up to ensure all was correct. Whilst I appreciate it was ‘all new’ for all parties. Several errors in being sent the wrong invoice from the sister company Britaina was confusing and also required checking up on. New members of staff whilst helpful did give out inaccurate information on several occasions. Removal team on the day were very good and friendly. The move ended up being completed on one day and not sure how that worked with our payment fees as we paid for a 2day removal , whilst the crew did require to return the following day. Overall until the business side of things is improved I would not recommend your company to others unfortunately. Best Wishes for your future and improvements Jayne Clark