They promise all stuffs with false information and after signing up the contract they ditch the customer. If you enquire abt that again and question them they just say apology. As mine was an upgrade they did not even given me an option of cancelling the contract. So I did not given any option other than continue with the contract. Don't trust these guys. What ever they say is only the marketing strategy. Note that you cannot speak to the same person with whom you signed in the contract which makes them easy to wash off their hands with just an apology. Very much unsatisfied with the purchaase.