The repair process was a joke and took 48 days to fix my phone. During the process I wasn't updated beyond the initial "We've got your phone" and the "It's ready to pick up" unless I chased them, and even then all they could tell me was it was been worked on and didn't get any indication of timescales.
To make matters worse, it was mentioned that I might be able to have a temporary replacement phone but then told - in a phone shop surrounded by phones - that they didn't have any available.
Terrible customer service.
10 years ago
Phones 4u has a
3.1
average rating
from
656
reviews
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