Prices go up about 10% every year which they don't tell you about and when you try and cancel they say you are locked into a 5 year rolling contract and to read the small print. We told them to get stuffed and after a flurry of threatening letters and phone calls they finally sent us a credit note for the £700 odd early termination fees they had tried to impose (after 9 years). All they want is your money. Repeatedly. Do not use this company. Zero customer care.