Like most new investors; I had a great many questions. Dan was very prompt in his reply to my email and suggest a conversation would answer my concerns in more detail. Dan returned my call after the Easter break allayed many of my fears; even educating me as to what the best value would be for my modest initial purchase. I settled on some best value Sovereigns, selected by the team at Physical Gold; these arrived the very next day. What's not to like? Robert.