This is the fifth Picard purse/wallet I have purchased. The quality is always top-of-the-line. In addition, the cost is affordable. As far as service, this is the second purchase I have made on-line. The first was from the Frankfort Airport, as I found a purse that could only be found at the airport! This second purchase, the zippered wallet was delivered immediately. I couldn't believe how quick and efficient the entire process was. The wallet was delivered to my son's office on Friedrichstrasse. NOW, if he can remember to bring it to me when he next visits!! Thank you very, very much, Ann Higginbotham