Dishonest retailer:
I ordered a few box frames from Picture Frame Studio but there were numerous defects resulting from incorrectly sized parts, including incorrect sized mounts that fall forwards in the frame, and incorrectly sized backing cards and rear panels, all of which made mounting the prints either extremely difficult or impossible. On one frame even the acrylic front was too small and falls out of the frame.
Also the delivery time was significantly longer than expected.
I contacted PFS to request replacement parts and sent them photographs and they 'kindly' offered to replace the entire order, however this was dishonest as no replacements were made or sent, despite further efforts to contact them.
Avoid.
4 years ago
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