The website was really easy to use, much simpler for an amateur picture framer than some others I tried. The pricing was also transparent, unlike others. The finished frames arrived safely and were decent quality. The only negative was that I ordered two frames and one was supplied without the mounting kit but that was quickly resolved by email. All in all, I'm really pleased with the results. Update: Despite 2 emails to this company, only one of which was acknowledged, they have still not supplied the missing mounting kit. My opinion has changed. I now how two beautifully framed pictures sitting on the floor as I can't finish hanging them. Thanks.