The frames are excellent, and we are very pleased with them. Delivery was quick, and we found the email the previous day saying when they would be delivered very useful. We ordered bespoke frames, and the website was fairly user friendly. This was the first time we had used it (or anything quite like it: you need to think carefully before you begin about the exterior size of the frame, the interior size of the frame and the size of the mount), but I am sure we could now rattle through it very quickly if we ever wish to order more frames. I recommend this company.