I have transferred on the 9th of May 1000 Euros from my bank account to Pionex account as per Pionex instruction. The transfer was processed by both banks, mine and HARMONIIE SAS in France, used by Pionex, but the money is still not on my Pionex account. I have contacted Pionex customer support many times, they are always finding new excuses not to transfer on to my account, even they have acknowledged, that my money has been received by their third-party financial provider- Alchemy. Entire business doesn’t look transparent at all, there is no contact to management, no address, nothing, the customer support probably operates from some remote countries. I am filing the case thought the local Police to Interpol and other relevant financial institutions. I would suggest all of you to do the same.