I emailed the Hammersmith training centre about prices for exams. They emailed me back confirming £90 which i naturally queried, as the AAT site says £45. The training provider replied "As this seems to be an issue for you,, I would suggest another exam centre." I am a resident in the Hammersmith area, so the location of this test centre would have been beneficial. I have 5 module exams to sit L3 and then L4, so they have just missed out on a potential new customer due to lack of customer service. I hope you appreciate exams are overwhelming for students and the whole process isn't that enjoyable. For a test centre provider such as Pitman Training, i would expect warm, friendly and informative staff and not making potential customers feel like an inconvenience.