I attended a Pitman Centre for a Synoptic AAT Exam. Their setup is poor with very small screens - not ideal for spreadsheets - and a lot of candidates crammed into a small room. Biggest problem, however, was with their lack of competence to conduct the exam. I had a problem uploading answers but the invigilator had left the room(!!). She then advised me incorrectly meaning that my exam didn't get uploaded. Pitman's then failed to follow AAT procedures to send the exam up to AAT, lied about what had happened and tried to cover their back by accusing me of abuse! Their head office are only interested in helping cover up what happened. Pitman Training come across as unprofessional, dishonest and uncaring so long as they get your money. This situation could have been easily resolved according to AAT but Pitman's incompetence in failing to follow simple procedures prevented this. If you are considering training of this sort look elsewhere - there are plenty of more able suppliers.
5 years ago
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