The unit was fitted on 20th May and is unserviceable (does not work). I have now sent 2 E mails and phoned on 3 occasions (waiting usually 10 minutes on each call). I am now told that the unit cannot be replaced or repaired until 29th May. That is 9 days after the installation. Suffice to say that although I have been promised a return call, no one from Pod Point has contacted me. This is just not good enough and the response from Pod Point is poor.