DREADFUL CUSTOMER SERVICE. First visit the POD unit being installed in our meter box broke so the inallatiion could not be completed. Second visit the engineer turned up hours late and then a faulty pcb in the POD meant the unit did not work properly. Third visit the engineer sent a text saying he was running late but did not arrive at all. Now four days later, after three emails with no response at all, I am still awaiting a new appointment to complete our installation. Absolute Shambles. Cannot recommend under any circumstances.