I ordered the home charger from the Internet and when the two engineers arrived they fitted a destination charger that you might see at a hotel or council car park. It has no tethered cable for instant plug in.
It appears I have ordered the wrong equipment. PodPoint should have advised me to have the tethered unit or at least questioned my choice.
You don't have many products to concentrate on.
I sent several photos showing that I live in family house. You sent me a holster but no cable to fit in it.
Why did nobody say anything?
I have requested a replacement.