On the day - the installation was absolutely fine. The lead up appeared very disorganised and not at all customer- centric. I believe that post lockdown, I was just forgotten about until I rang up, months later. Also, to be told I needed to provide a tall ladder, then to have spent £250 on a ladder, then for a local hire company to turn up with a ladder, an hour after your installer had finished the installation - seemingly ordered by PodPoint, added insult to injury!
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