I have had a very disappointing experience with Polette and would not recommend. I have been waiting on my order since the 24th of August. Supposedly there was an attempt to deliver my order (this is impossible as the delivery address was my workplace which has a 24/7 reception which would have been present to accept my parcel). The package was returned to Polette and destroyed (?). I was then told I would have to pay the delivery fee again to send them back to me. THEN they inform me that the glasses I had chosen were out of stock so I had to choose similar ones and then they would be made a "priority". It has been over 2 weeks and I still have not received anything, so this promise of "priority" was false. In sumamry, I have waited months for glasses that I didnt actually want and had to pay extra for them. At no point have Polette apologised or taken responsibility for this ordeal. Wouldnt recommend.