I went into the store on the 18th July and purchased a pair of glasses. I was told they would be shipped from France so the delivery was £10 ...only later to find out they would be shipped from China! On the 03rd August the order showed as delivered but as I never received the glasses I contacted their customer service asking to investigate. I have been trying to get a refund since that day and the only thing that they want to offer is to replace the order or give me a voucher I don't need as I had to purchase another pair of glasses from another retailer due to the long wait. This doesn't seem like a reputable company at all.