Mrs E Dockrill
I placed the order with Pondsford, due to an independent rather than national. Requested delivery of sofa and Gwinner items to save Pondsford operational pennies. Waited for a combined delivery due to distance. Unfortunately the winner were unable to be placed on the wall, the plaster board is 6 mm and not 10 mm. I have been unable to find anyone to date to place the units on the wall. I even phoned your office, heard no update, may I pay you excellent installed privately. He was unable to complete the work under Pondsford umbrella. Unfortunately nobody has returned my call, not had time to chase. Received your feedback questionnaire, took the opportunity to log the out standing wall unit installation. The delivery was late due to the world we are in today covid etc. Nothing you could have done. The sales person did not mention the highness of the plaster board would be taken into consideration. Trader are to busy for such tasks, to much of a risk for such a small amount of profit. Do you have any gwinner installation contacts. Over all placing the order was easy, delivery well organised. Installations guys a great to Pondsford. Would and have recommended your showrooms. Look forward to ascertaining if you can help with the wall unit outside of Pondsford. Warmest regards Elisa
1 week ago
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Ponsford has a 4.79 average rating from 535 reviews

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