can not fault the service I received from poseidon spas. before i even ordered a spa they put themselves out by visiting me to check it was possible to get into my property as i had a tricky property to get access to. when it was delivered their customer service was spot on no rush they explained everything i needed to know and were pleasure.my spa is just perfect and when I had any questions they responded with help so quickly. Im so pleased I chose them as I could not wish for a better spa or customer service